Next you are going to remove the pinch roller. Look at the photo below and locate the plastic retainer at the top of the pinch roller.



Place your fingernail underneath the washer and lift it off, be careful not to lose it. Place it to the side for reuse later. Lift the pinch roller off the mounting pin leaving the small spring beneath it in place. Take the roller and place it between your thumb and index finger (or what ever works for you) and roll it across a flat surface. It should not feel coarse or rough and should not click as it rolls. If it does, it must be replaced. To go to the next step click here. To go back to the previous panel click here.

For a better look at the roller see: Pinch roller assembly.